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SHIPPING & RETURNS

SHIPPING POLICY

Sugar Dogs is committed to excellence and the full satisfaction of our customers. We proudly offer shipping in the US.

 

  • All in stock orders are processed within 1-3 business days. 

Please allow additional days in transit for delivery, especially around holidays.

  • ​Orders may take longer to arrive due to variables outside of our control. 

  • ​It is the responsibility of the customer to make sure that the shipping address entered is correct.

  • Orders that are returned to us as undeliverable because of incorrect shipping information will not be refunded. 

  • We are not responsible for lost or stolen packages. ​

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RETURN & EXCHANGE POLICY

Returns, Exchanges and Refunds are not accepted.  Please contact us if there is an issue with your order within 7 days of receiving your order, and we'll make it right. Your satisfaction is our priority, and we are here to ensure you and your dog have the best experience with our products.

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